Leaders set the agenda. Leaders influence the organization’s culture and in turn the long-term effectiveness of the organization. Leaders and managers set the context within which organizational members strive for excellence and work together to achieve organizational goals.
Our work with leaders is based on research, particularly that of Robert A. Cooke, Ph.D. (distinguished academic), which clearly highlights the relationship between leadership strategies, the impact leaders have on others, and effectiveness in the leadership role. This impact has enormous significance in helping understand organizational culture and the role that norms and expectations play in organizational effectiveness.
We define “culture” in the organizational context as being the shared norms and expectations that govern the way people approach their work and interact with each other. Such norms and expectations shape how organizational members believe they are expected to behave in order to fit in, get things done, and at times simply survive. Using assessments developed by and based on research from the leading global organization in the leadership and organizational culture space, our reports tie back to detailed information about how a firm may shift its focus and impact profitability through organizational effectiveness.