Posted In: Business Development, Client Service, Law Firm Resilience, Legal Sales
Law Firm Sales: Keeping in Touch is Everyone’s Job
I felt compelled to write this blog about keeping in touch. I am amazed at how many people who have been laid off
LawVision INSIGHTS Blog
Archive for Client Service Category
Posted In: Business Development, Client Service
Little Things Mean a Lot
By Steve Bell and Silvia Coulter In a soon-to-be-published book about strategic account management (sometimes called “key client planning”) for law firms, we
Posted In: Business Development, Client Service, Legal Sales
Ten Tips to Add Octane to Your Business Development/Client Retention Activities
In tough economic times, business development takes on added importance. Here are some truly simple, yet often overlooked ways of adding some fuel
Posted In: Client Service, Legal Project Management, Profitability
Driving Client Service and Improved Profitability through LPM
Despite social distancing, working remotely, and the reeling economic environment, law firms must continue to provide exceptional service to their clients. Even as
Posted In: Business Development, Client Service, Legal Sales
21 Law Firm Business Development Mistakes You Don’t Want to Make During a Pandemic
During the battle of Bunker Hill in the revolutionary war, General George Washington launched three failed attempts to take control of the high
Posted In: Client Service, Culture & Diversity, Leadership Support & Development, Team Performance
Law Firm Culture Leaks into the Client Experience
By Yvonne Nath and guest author Cole Silver, Chief Client Officer at Blank Rome LLP You can detect a firm’s culture through its
Posted In: Business Development, Client Service
Say What?! Topics to Keep Conversations with Clients Moving Forward
By now, your firm and its lawyers have decided whether or not it is appropriate to reach out to clients and prospective clients
Posted In: Business Development, Client Service
Law Firm Business Development: Building Business by Removing Roadblocks
We have the opportunity to work with many great partners from many firms to help them with their relationship-building and sales pursuits. One
Posted In: Business Development, Client Service
Law Firm Business Development: Industry Team Best Practice Tip #2
As I referenced in my March blog, there has been a shift in law firms over the past few years from individual-focused business
Posted In: Business Development, Client Service, Legal Sales
“My Conference Was Cancelled; Now What?” How to Salvage Missing a Networking Opportunity
Okay, you planned to go to an industry conference to do some much-needed networking. You had high hopes of meeting new people, securing