LawVision INSIGHTS Blog

Archive for Client Development Category

Posted In: Client Development, Compensation, Crisis Management, Leadership Support, LPM, Strategy

What a Difference a Decade Makes…

It’s hard to believe the inflection point that marked the beginning of so much change in the legal world occurred ten years ago

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Posted In: Business Development Coaching, Client Development

Getting Large Engagements From Your Best Clients May Be Easier Than You Think

I attended one of the best General Counsel panels ever this month at LSSO’s Raindance conference (which is, by the way, the best law

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Posted In: Client Development, Client Service Team Development

What a Nordstrom Personal Shopper Can Teach Us About Client Service

“Can anyone give us an example of a non-legal service that you love”?  The question was posed by John Cunningham  to the four

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Posted In: Business Development Coaching, Business Development Training, Client Development, Client Feedback, Client Service Team Development, Training & Coaching

Law Firm Business Development: Connect The Dots To Maximize The Return

Over the course of the past decade law firm leaders have told my colleagues and me “we need to do something different” to

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Posted In: Client Development, Strategy

What Job is Your Client Hiring You to Do?

  My wife and I had a recent real estate experience that illustrates an underlying challenge for law firms when it comes to

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Posted In: Client Development, Strategy

Client Satisfaction is Dead…

Client satisfaction is dead – or you may be, if that is your primary focus as an organization.  This seemingly radical statement is

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Posted In: Business Development Coaching, Business Development Training, Client Development, Training & Coaching

Is My Partner Stupid? Is My Partner a Thief? Cross-Selling Fears as Obstacles

  This is it, folks, this is what it’s all about.… This is for the whole megillah, for the whole ball of wax,

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Posted In: Client Development, Training & Coaching

Nailing the Fundamentals – Connecting the Dots to Grow a Client Relationship

Solving a client’s business issues if you don’t know the solutions or services your firm has to offer can be like trying to

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Posted In: Client Development, Client Feedback, Market Intelligence

Law Firm Revenue Growth: Business and Market Intelligence Keeps Client Teams Moving Forward

Sitting in a client team meeting recently and listening to the lead partner confidently discuss his knowledge of the client and how the

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Posted In: Client Development, Market Intelligence, Strategy, Training & Coaching

What’s the big deal about China?

Well, first of all, China IS big. With nearly 1.5 billion people and an economy whose growth has outpaced that of the U.S.

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