Posted In: Business Development, Client Service, Legal Sales, Team Performance
By LawVision on March 1, 2021
This article was first published February 23, 2021 in PinHawk’s Legal Administrator Daily. Remember when “client team” referred to just the attorney’s billing
Posted In: Law Firm Resilience, Legal Project Management, Profitability, Team Performance
By Susan Raridon Lambreth on February 28, 2021
Let’s talk about stress. We already know that legal project management (LPM) plays a critical role in boosting law firm profitability and enhancing
Posted In: Pricing Strategy, Profitability
By Mark Medice on February 22, 2021
This article was first published February 16, 2021 in PinHawk’s Legal Administrator Daily. I am enjoying the discussion going on these days about
Posted In: ALSP, Legal Process Improvement, NewLaw Business Models, Organizational Structure, Profitability, Research, Intelligence & Data Science, Talent Strategy
By LawVision on February 16, 2021
The Alternative Legal Service Providers 2021 survey results are out! (I am talking about the much-anticipated third biennial survey produced by Thomson Reuters
Posted In: Business Development, Legal Sales
By LawVision on February 15, 2021
As I’ve referenced in earlier blogs, there has been shift in law firms over the past few years from individual-focused business development initiatives
Posted In: Business Development, Client Service, Legal Sales
By Silvia L. Coulter on February 15, 2021
This post was first published February 9, 2021 by PinHawk’s Law Firm Marketing Brief. Client Advisory Boards can help your firm stay on
Posted In: Profitability
By Mark Medice on February 3, 2021
The Peer Monitor Index (PMI) just reported Q4 results from 2020, observing that the index hit its highest quarterly score in its history
Posted In: Legal Sales
By Silvia L. Coulter on February 3, 2021
This article was first published January 26, 2021 in PinHawk’s Law Firm Marketing Brief. Despite COVID-19’s business interruption, competition continues, and the challenges
Posted In: Business Development, Client Service, Legal Sales
By LawVision on February 2, 2021
Recently, a client of mine (let’s call her Barbara) created a diagram for a prospect (Gary). It included a decision tree and pros
Posted In: Legal Process Improvement, Legal Project Management
By Carla Landry on January 26, 2021
This post was first published January 20, 2021 in PinHawk’s Daily Administrator. Decision fatigue. It actually is a thing. It has been a