Posted In: Business Development
6 Tips on How to Stay Connected and What to Say
There have been some good blogs and newsletters written about staying connected to clients and good contacts. Some of our clients and contacts
Posted In: Business Development
By Silvia L. Coulter on March 23, 2020
There have been some good blogs and newsletters written about staying connected to clients and good contacts. Some of our clients and contacts
Posted In: Business Development, Client Service
By Silvia L. Coulter on February 6, 2020
Ask your clients for a copy of their strategic plan, or at the very least, a copy of the executive summary of the
Posted In: Business Development, Client Service, Leadership Support & Development
By Silvia L. Coulter on September 11, 2019
A multi-million dollar revenue-generating client deserves a strategic account manager. This is someone who day to day is building relationships across the client
Posted In: Business Development
By Silvia L. Coulter on June 25, 2019
I was speaking with a sales person from a law firm a few weeks ago who told me the firm opened a new
Posted In: Business Development, Organizational Structure
By Silvia L. Coulter on March 19, 2019
Firms are leaner than ever. After having gone through several years of cost-cutting and layoffs, firms are operationally strong and beginning to hire
Posted In: Business Development, Client Service
By Silvia L. Coulter on February 1, 2019
Three discussions over the last two weeks have reminded me about the importance of making yourself known and invaluable. The first was a
Posted In: Client Service
By Silvia L. Coulter on November 14, 2018
Excited about launching a new client team program, an 800-lawyer firm had everything in place. Leadership from the top and key stakeholders were
Posted In: Business Development
By Silvia L. Coulter on August 17, 2018
Every lawyer gets it—they need to bring in business as part of their role as a lawyer and eventual business owner of the
Posted In: Business Development
By Silvia L. Coulter on May 16, 2018
It’s really quite simple and yet over and over we continue to hear that of all professional services firms, law firms—specifically the legal
Posted In: Business Development, Client Service
By Silvia L. Coulter on April 25, 2018
I feel compelled to write this post about the importance of the relationship partner paying attention to the client relationship. In the past